Policies & Terms of Service | Planted In Nutrition

By accessing this website (plantedinnutrition.com and it's related URLs), you agree to the following Privacy Policy and Terms of Service. Please read them carefully before using our site or services.

1. Ownership & Licensure

Planted in Nutrition, LLC is owned and operated by Julie Wallace, Registered Dietitian/Nutritionist licensed in Georgia, with additional licenses held in Illinois, Florida, and Nevada. Some licensure laws may allow the provider to see patients in other states. If you reside outside these states, please contact us to determine eligibility.

2. General Use

Our services are intended for adults 18 and older. By using our site or accessing our content, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please discontinue use of the site.

3. Informational Use Only

All content is for educational purposes and does not constitute medical advice. Always consult your healthcare provider before making changes to your diet, supplements, or lifestyle.

4. Intellectual Property

All materials—including downloadable guides, videos, and course content—are the intellectual property of Planted in Nutrition, LLC. You may not reproduce, distribute, or modify any content without prior written consent.

5. Appointments & Communication

Appointments are conducted via a secure, private platform. During your first session, we’ll review your medical history, lifestyle, and goals to create a personalized plan. Communication between sessions should occur through our secure platform. Responses are typically provided within 1–2 business days (and usually much sooner).

Appointment reminders and important messages will be sent via email only.

6. Cancelation & No-Show Policy

When you book an appointment, you reserve a time that becomes unavailable to others.

Cancellations made less than 24 hours in advance, no-shows, or arrivals more than 15 minutes late may incur a fee. Fees may vary depending on the policies of contracted organizations (e.g., Nourish, Berry Street, or Fay Nutrition).

This fee is not reimbursable by insurance and will be billed directly to you.

To cancel or reschedule, use the email reminder link or contact us through your Patient Portal's messaging feature.

7. Billing & Insurance

We contract with third-party services to verify insurance benefits. If you are scheduled through Fay Nutrition, Berry Street, or Nourish, they will communicate directly with you regarding coverage.

8. Orders & Payments

By placing an order, you confirm that you are legally capable of entering into binding contracts.

Prices are listed in U.S. dollars and may change at any time.
Payment is due at the time of order, including pre-orders.
We accept major credit cards and online payment platforms like PayPal.
If your payment method is declined, we are not responsible for delays or non-delivery.

9. Refund & Cancellation Policy

All sales are final unless otherwise stated. Due to the digital nature of our products, we do not offer refunds once content has been accessed or downloaded. If you experience technical issues, please contact us for support.

10. Delivery

Orders are shipped to the address provided at checkout. Risk of loss transfers to you once the product leaves our premises. If your package is lost, we will work with you to replace the item or issue a refund per your warranty.

11. Privacy & Data Collection

We collect personal information (e.g., name, email, address) only when voluntarily submitted. This information is used to process orders, respond to inquiries, and send updates. We may also collect non-personal data (e.g., browser type, operating system) to improve site performance.

We may collect:

Name and job title
Contact information including email address
Demographic information such as ZIP code, preferences, and interests
Other information relevant to surveys, offers, or services

We may use this information to:

Improve products and services
Send updates or promotional emails (with opt-out options)
Conduct market research
Customize the website to your interests

We may share aggregated, non-identifiable data with trusted partners for analytics or service improvement. We will never sell your personal information.

12. Email Communications

If you opt into our mailing list, you may receive updates, product info, or educational content. You can unsubscribe at any time using the link in our emails or by contacting us directly.

13. Testimonials & Results Disclaimer

Testimonials reflect individual experiences and are not a guarantee of results. Your outcomes may vary based on personal factors and adherence.

14. Course Access Terms

Course access is granted to the purchaser only and may be time-limited. Sharing login credentials or course materials is prohibited.

15. Accessibility Statement

We strive to make our content accessible to all users. If you encounter barriers or need accommodations, please reach out so we can support you.

16. Cookies & Tracking

We use cookies to analyze site traffic and improve your experience. You can accept or decline cookies in your browser settings. Declining may limit some site functionality.

17. Third-Party Links & Affiliate Disclosure

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Use of those sites is subject to their own terms and policies.

Some links may be affiliate links, which means we may earn a small commission if you make a purchase—at no additional cost to you. We only recommend products or services we genuinely believe in.

18. HIPAA Compliance

As a healthcare provider, Planted in Nutrition, LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). This means:

We protect your personal health information (PHI) with strict safeguards—physical, electronic, and procedural.
We only collect, use, and disclose PHI as necessary to provide care, process payments, and operate our services.
We do not share your health information with third parties unless required by law or authorized by you in writing.
You have the right to request access to your records, ask for corrections, and receive a summary of how your information has been shared.
All personal or sensitive communication between sessions must occur through our secure, HIPAA-compliant platform. Please do not send health information via text or regular email.
Appointment reminders and important messages are sent via encrypted email only.

You may request a full copy of our HIPAA Notice of Privacy Practices at any time by emailing hello@plantedinnutrition.com.

19. Changes to Terms or Policy

We may update these Terms or our Privacy Policy at any time. Continued use of the site after changes take effect constitutes your acceptance.

20. Legal Jurisdiction

These terms are governed by the laws of the State of Georgia. Any disputes arising from use of this site or services will be resolved under Georgia jurisdiction.

21. Contact

hello@plantedinnutrition.com
404-692-6902

Business mailing address (for licensing and legal correspondence only):
Planted in Nutrition, LLC — Marietta, GA 30068